The Client
One of the best courier companies in India.
Key Challenges
- Inadequate Visibility and Security Understanding: Customer, a leading courier company in India, faced challenges related to insufficient visibility into their security operations, hindering their ability to understand and effectively mitigate potential threats.
The Inspira Solution
- We are the MSSP partner of this customer. With our Managed Security Service Provider (MSSP) solution we provided iSmart2 dashboard.
- iSMART2 Dashboard integrated with Fresh Service (ITSM), QRadar (SIEM), and Palo Alto EDR (SIEM). This comprehensive approach provided Customer with a consolidated view of their security landscape, enabling them to streamline their security operations effectively.
Key Benefits
- Enhanced Risk Understanding and Performance Insights: Our solution equipped Customer with the tools necessary to understand the risks associated with their security operations, while also providing valuable insights into their performance. The integration of Fresh Service, QRadar, and Palo Alto EDR allowed for a holistic view of their security landscape, enabling proactive risk mitigation strategies.
- Time-saving Live Reporting: By leveraging the iSMART2 dashboard as a live reporting tool, Customer experienced significant time savings in generating security reports. The near real-time data provided by the dashboard enabled quick decision-making and allowed for timely response to security incidents, ultimately enhancing the efficiency of their security operations.
